Access Survey and Product Sourcing
Finding equipment which helps improve accessibility can be time-consuming and expensive.
Whether you need handrails and accessible taps or more complex items such as restroom alarm systems and door sensors, our diverse product knowledge we can find the best products for you which will improve accessibility in the most cost effective and professional way.
Consultancy
It may not possible make all of your services accessible but we will always use creative thinking to help you solve accessibility issues which is both cost effective for you and offers an accessible solution for your clients.
As a member of the European Network for Accessible Tourism, we can help you design accessible tour itineraries and unique experiences for all your guests which will help you stand out from the crowd and lead to increased bookings.
Customer Service Training
Our Disability Equality Training (DET) will equip your staff with the skills, tools and know how they need when supporting customers and colleagues who have disabilities.
Educating staff about the problems faced by people of determination will help change attitudes and breakdown unconscious bias. By the end of the Training, your staff will feel more confident when serving (and working with) people of determination.
The course consists of four 2-hour sessions and can be spread over 1 day or 2 days.
We will use videos and props to simulate disabilities, with the sessions consisting of open discussion, group work, role playing and feedback.
The training is non-judgmental, confidential and transparent. No question or thought is off limits.
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